Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
5.0
Location
6.6
Service
6.6
Dining
6.0
Guest reviews
6.6/10
based on 5 reviews
5.0
5.0/10 based on 165 reviews
Carl
United States of America,
March
2025
7.2/10
My stay at Hotel Govind Heights was marked by some frustrating issues, particularly with room cleanliness and staff behavior, though I appreciated the good location and helpfulness of some staff members. The first room I encountered had a very unpleasant smell and visible trash, which was disappointing. However, once I received the room I booked, it was clean enough for a short stay. Still, I wish the service had been more attentive and respectful, especially towards senior citizens in my group.
Rooms
5.0
The initial room was unacceptable with trash and unpleasant odors, but the booked room was clean.
Service
5.0
Some staff were helpful, but one staff member was disrespectful and unprofessional, affecting our stay.
Location
5.0
Conveniently close to the main Tirupati bus stand and various amenities.
Dining
Facilities
5.0
Facilities were lacking, especially concerning hot water availability and response from housekeeping.
Lauren
United States of America,
February
2025
6.6/10
My stay at Hotel Govind Heights was quite satisfactory overall, but a few aspects could use improvement. The location is excellent, being close to the Tirupati bus station, making it convenient for travelers. However, the parking situation was frustrating due to the narrow ramp. I appreciated the assistance I received from the staff, especially Rajnikant, but the payment process for food was not user-friendly. Overall, it's a decent budget option for families. 😊
Rooms
5.8
I stayed in a Standard Triple Room, which was okay for the money. It was clean but could have been better organized.
Service
7.0
The service was decent, with Rajnikant being very welcoming and informative about the temple. However, the frequent requests for payment were annoying.
Location
8.5
The hotel is ideally located near the central bus station and close to all amenities, which I found very convenient.
Dining
7.5
Breakfast was included and served in the room, though I found the coffee too sweet. The idli and vada were enjoyable.
Facilities
6.0
The hotel had acceptable facilities, but the parking ramp was a challenge. It's something to watch out for if you're driving.
Moses
United States of America,
November
2024
7.2/10
My stay at Hotel Govind Heights in Tirupati had its ups and downs. The front desk staff, especially Mr. RajaniKant, provided really good service and made me feel welcome. However, the initial room I was given was not clean, and it really detracted from my experience. Eventually, I received a usable room, but the cleanliness still left something to be desired.
Rooms
5.0
I was first assigned a room that had serious cleanliness issues, including used bedsheets and garbage. After some time, I received the room I'd booked, which was clean but still had a less-than-pleasant rug.
Service
9.2
The front desk experience was one of the best I've had. The staff was friendly and accommodating, particularly Mr. RajaniKant, who stood out with his professionalism and helpfulness.
Location
7.0
The hotel is well-located near the Tirupati bus stand, which is convenient for travelers. However, finding the place can be a bit tricky since it's on an inner lane.
Dining
6.0
Although I didn’t dine extensively, I found that they offered vegetarian dishes, which is an important aspect for many guests.
Facilities
5.0
The overall facilities could use some improvement, especially in terms of cleanliness in common areas. The bathroom setup also had some issues.
James
United States of America,
November
2024
7.2/10
I had a mixed experience at Hotel Govind Heights. The hotel's location was definitely a highlight, being central and well connected to public transport. However, the lack of an in-house restaurant was inconvenient, and I found the cleanliness and maintenance to be somewhat lacking.
Rooms
5.0
I stayed in a Standard Triple Room. The air conditioning worked fine, but the overall cleanliness was disappointing. The room had a strong odor and some plumbing issues.
Service
7.9
The staff were courteous and helpful. They managed to deliver food to my room after placing an order, which was a plus.
Location
8.0
The hotel is well located, close to all amenities. It's right near the main Tirupati bus stop, making travel to Tirumala very easy.
Dining
6.0
While there wasn't an in-house restaurant, I was able to order food for my room. The variety was limited, but it sufficed for my needs during my stay.
Facilities
5.0
The amenities left much to be desired. There were some noticeable issues with maintenance and cleanliness that need addressing.
Dennis
United States of America,
November
2024
5.6/10
My stay at Hotel Govind Heights was a mixed experience. while the staff were helpful, the cleanliness and overall condition of the rooms left much to be desired.
Rooms
5.0
Upon arrival, I was given a room that was quite unsatisfactory. with trash and an unpleasant smell. However, the room I eventually received was clean and usable, though the rug could have been better.
Service
5.0
The staff were good and accommodating, especially when I requested an early room for freshening up. but I found their response to my complaint about the initial room lacking.
Location
5.0
The hotel is conveniently located very close to the main Tirupati bus stop, making it easy to find. though accessing the parking area can be tricky due to the narrow lanes.
Dining
5.0
There are dining options nearby, including a nice vegetarian restaurant just down the road. but I would advise against the one next to the Punjabi Dhaba.
Facilities
5.0
The facilities could use some attention. with leaks in the bathroom and issues with the air conditioning, making my stay less comfortable than it could have been.